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1. When I try to upload data from PC-66 series oximeters to PC, software says “COM error”?
If you have the Prolific USB-to-Serial Comm Port show up, please make sure you have the device ON with the data upload screen at all time when you perform data upload in the software. You will need to finish all uploading process, including data selection and uploading to the patient record, while the device data upload screen is ON.
1. How long will it take to receive my order?
Orders placed on Monday - Thursday will be processed and shipped from our warehouse the next business day. Orders placed on Friday - Sunday will be processed and shipped on Monday. You will receive the USPS or UPS tracking number by email once your order is shipped. * Shipping and delivery time may subject to changes during holidays. Please refer to our Holiday Shipping Suggestions for details.
2. Do you offer international shipping?
CMI Health Store only accept orders from the United States. For international order, please contact firstname.lastname@example.org for assistance.
3. Delivery Time?
USPS Priority Mail shipping to the United States – order delivery within 1-3 business days from ship date. USPS First Class shipping to the United States – order delivery within 2-4 business days from ship date. Shipping to Alaska, Hawaii and other US territories may require extra time.
4. Credit card security?
5. What payment methods do you accept?
CMI Health Store facilitates ordering with Debit/Credit Cards (such as Visa, MasterCard, Discover and American Express), Paypal, Shop Pay, Apple Pay and Google Pay. We do not accept C.O.D. orders or electronic checks.